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New Clients

Our Veterinary Team Welcomes
You & Your Pets!

At PawSteps Veterinary Center, we are happy to announce we are accepting new clients. New Clients must complete the new client registration and previous medical records are required before booking an appointment.

Our veterinarians and staff are devoted to staying on top of the latest diagnostics, treatments, and wellness programs to maintain your pet’s optimal health. Let’s work together to keep your beloved furry friend happy and healthy!

A deposit of $81.00 is required for all new clients and is due when the initial appointment is scheduled, it will be applied towards your pet’s first appointment. Appointments can not be reserved without a deposit via credit card or care credit.

New Client Registration FormHospital Policies

Veterinary Services Delivered With Courtesy & Respect

As a new client of PawSteps Veterinary Center in Whitinsville, MA, you can expect our full attention to your pets’ needs.

You will be greeted warmly, and we’ll usher you into an examination room after checking in your pet. In most cases, one of our veterinary technicians will start by asking about your pet’s medical history, current condition, and the reason for your visit, gathering data for the doctor.
A veterinarian will examine your pet, ask you further questions, and then may recommend diagnostic tests if needed. Your doctor will discuss a possible diagnosis and treatment plan if warranted. This is a great time to ask questions. Our veterinary team wants to make sure you’re completely comfortable with the information we’re providing.
Our veterinary technician will come back to wrap things up and will provide you with helpful pet care information and answer wellness and care questions for you. Our front desk staff will process your payment and schedule any needed follow-up.
Please note: Our goal is to see all our clients and patients on time, and there may be times when the unexpected will create delays. We will ensure these are minimized as much as possible. We are excited to meet you and your beloved animal family members!