Temporary Hours Update

PawSteps Veterinary Center will be closed Saturdays August 21st, 28th & September 4th, 11th, 18th, 25th. Thursday hours will be 8:30-6pm starting September 2nd, 2021 through September 30th.

Temporarily Unable to Accept New Clients

PawSteps Veterinary Center would like to continue giving the highest quality of care to our clients and patients, unfortunately, right now we are booking out too far to address our current patient’s medical needs in a timely manner. We have temporarily decided that we will not be accepting new clients until that changes. We will post on social media and our website with updates. Although we are not accepting new clients, if you are a current client and bring a new furry friend into your household, we will still be more than happy to get you scheduled. Thank you for your understanding and patience.

COVID-19 Updates

As of 06/28/21, we are happy to announce that we are once again inviting clients to join their pets inside our hospital. As always, the health and safety of our clients, patients, team, and our community continues to be a top priority. To protect everyone we will continue to practice social distancing and require both our team and our clients to wear face mask protection at all times. This is in compliance with CDC guidelines and is applicable to both vaccinated and non-vaccinated individuals. Please adhere to the following protocols when visiting our hospital.

Currently, we are allowing one adult to accompany their pet inside for an appointment due to the limited size of our exam rooms. Please, no children at this time.

Upon arrival for your pet’s appointment, please call or send a text message to (508) 234-9987 to check in. A Customer Service Representative will obtain your payment information and a technician will go over a brief history of your pet. Please let the technician know at that time if you prefer to accompany your pet inside or remain curbside for the appointment. 

Medications or prescription diet pickup will still remain curbside at this time. Upon arrival, please call or send a text message to (508) 234-9987. A Customer Service Representative will process the payment and place medication or prescription food in the foyer for pick up. Please do not enter the hospital unless authorized by an employee.

We thank you for continuing to help us stay safe during this time.

4/2/2021 - Client Notice

With Dr. Barr currently out on maternity leave we are experiencing much longer than usual wait times for appointments. We are recommending booking wellness and follow up appointments as far in advance as possible. Our staff is doing their absolute best to accommodate everyone as our schedule allows, and we appreciate your patience, understanding and flexibility.

Refill Reminder

We kindly remind all of our clients that this is a busy and stressful time for all of us, and requests can take extra time for our staff to fullfill. Please give our staff a minimum of 24 hours for medication refills. Now is a wonderful time to check your pet’s medications and call for refills if you are running low.

Helping your pets live longer, healthier and happier lives

Contact

18 Granite Street
Whitinsville, MA 01588

508-234-9987

[email protected]

The Valley Pet Resort & Spa

Hours

Monday  8:00am – 6:00pm
Tuesday  8:00am – 6:00pm
Wednesday  8:00am – 6:00pm
Thursday  9:00am – 5:00pm
Friday  9:00am – 5:00pm
Saturday  8:00am – 1:00pm
Sunday Closed

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